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Microsoft Outlook Training near Nashville Tennessee

Microsoft Outlook 2003 Level Two

1 Day Training Class

Course Description

This course focuses on the more advanced Outlook 2003 topics such as using templates and forms, importing and exporting data, utilizing folders, and email security.

Course Objectives

  • Add custom toolbars, customize the menu bar, and customize the Navigation pane by adding groups and shortcuts.
  • Use Find and Advanced Find to search for messages, set and remove filters on messages, use message formats, stationery, and delivery options to customize messages.
  • Sort and group messages, use the Rules Wizard to set rules for messages, use the Out of Office Assistant to send AutoReplies, use Mailbox Cleanup, archive mail messages, and create unique e-mail signatures for multiple accounts.
  • Change the default appearance of messages by using templates and create and use forms.
  • Integrate tasks with contacts and import and export data between Outlook and other Microsoft Office applications.
  • Create a public folder, post, modify, and delete an item from a public folder, delete a public folder, share the Inbox, Calendar, Contacts, and Tasks folders with other users, and use offline folders.

Course Content

Unit 1: Customizing Outlook

  • Topic A: The Outlook environment
  • Topic B: Groups and shortcuts

Unit 2: Messages

  • Topic A: Searching and filtering messages
  • Topic B: Customizing messages

Unit 3: The Inbox

  • Topic A: Organizing the Inbox folder
  • Topic B: Setting rules
  • Topic C: Managing your mailbox
  • Topic D: Alternate e-mail methods

Unit 4: Folders

  • Topic A: The Notes folder
  • Topic B: The Journal folder
  • Topic C: The Calendar folder
  • Topic D: The Contacts folder
  • Topic E: Business Contact Manager

Unit 5: Templates and forms

  • Topic A: Working with templates
  • Topic B: Forms

Unit 6: Integration

  • Topic A: Outlook components
  • Topic B: Importing and exporting data

Unit 7: Public, shared, and offline folders

  • Topic A: Public folders
  • Topic B: Sharing your Outlook folders
  • Topic C: Offline folders

Unit 8: Newsgroups and e-mail security

  • Topic A: Newsgroups
  • Topic B: Security

Appendix A: MOS exam objectives map

  • Topic A: Comprehensive exam objective
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ROBROY - DSOC0152-Microsoft-Outlook-2003