Microsoft Outlook 2003 Training near Nashville Tennessee
Microsoft Outlook 2003 Level 1
1 Day Training Class
Course Objective
Compose and send email, schedule appointments and meetings, respond to
requests, manage
contact information, and customize Outlook using personal folders and
signatures. Course Objectives
- Compose and reply to messages
- Manage mail
- Schedule appointments, events, and meetings
- Manage contacts and contact information
- Utilize folders and the internet
Course Content
Unit 1: Getting started
- Topic A: The program window
- Topic B: Outlook Today
- Topic C: Getting help
Unit 2: E-mail
- Topic A: E-mail accounts
- Topic B: E-mail messages
- Topic C: Handling messages
Unit 3: E-mail management
- Topic A: Managing e-mail
- Topic B: Printing messages
- Topic C: Address books
Unit 4: Contact management
- Topic A: Managing contacts
- Topic B: Categories
Unit 5: Tasks
- Topic A: Working with tasks
- Topic B: Managing tasks
Unit 6: Appointments and events
- Topic A: Creating and sending appointments
- Topic B: Categorizing appointments
- Topic C: Modifying appointments
- Topic D: Working with events
Unit 7: Meeting requests and responses
- Topic A: Working with meeting requests
- Topic B: Responding to meeting requests
- Topic C: Handling meeting responses
- Topic D: Microsoft NetMeeting
Unit 8: Customizing Outlook
- Topic A: Personal folders
- Topic B: Organizing folders
- Topic C: Signatures
- Topic D: Voting buttons
- Topic E: Interacting with the Internet
Appendix A: Instant messaging
- Topic A: Sending and receiving instant messages
Appendix B: MOS exam objectives map
- Topic A: Comprehensive exam objectives
What's Next
Training Course DSOC0152 - Outlook 2003 Level 2
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Please Consider our Schedule for Microsoft Outlook 2003 Training near Nashville Tennessee
Training Schedule
(DSOC0151)
Training for this course is not presently scheduled, but give us a call...
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