Microsoft Office Outlook 2003 Accelerated
DSOC0022—One Day Training Class
Course Description
Elements of this syllabus are subject to change.
This course is designed for people who use Outlook but want not to the fullest extent. The course is a combination of the popular modules from our Level 1 and Level 2 courses.
Course Objective:
- Compose and reply to messages
- Manage mail
- Schedule appointments, events, and meetings
- Manage contacts and contact information
- Utilize folders
- Use Find and Advanced Find to search for messages, set and remove filters on messages, use message formats, stationery, and delivery options to customize messages.
- Sort and group messages, use the Rules Wizard to set rules for messages, use the Out of Office Assistant to send AutoReplies, archive mail messages, and create unique e-mail signatures for multiple accounts.
Training Course Content
Unit 1: E-mail management
- Managing e-mail
- Printing messages
- Address books
Unit 2: Contact management
- Managing contacts
- Categories
Unit 3: Tasks
- Working with tasks
- Managing and assigning tasks
Unit 4: Appointments and events
- Creating and sending appointments
- Categorizing appointments
- Modifying appointments
- Working with events
Unit 5: Meeting requests and responses
- Working with meeting requests
- Responding to meeting requests
- Handling meeting responses
Unit 6: Customizing Outlook
- Personal folders
- Organizing folders
- Signatures
- Voting buttons
- Groups and shortcuts
Unit 7: Messages
- Searching and filtering messages
- Customizing messages
Unit 8: The Inbox
- Organizing the Inbox folder
- Setting rules
- Managing your mailbox
- Send email on behalf of someone else
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